- Which Dynamics 365 agents are generally available and which are still preview?
- On 16 October 2026, by Microsoft's own labels: the Payables Agent and Sales Order Agent for Business Central carry no preview banner and are available in the product. The Expense Agent for Business Central, the Account Reconciliation Agent for Finance, the Procurement Agent's supplier communications for Supply Chain Management and the Time, Expense and Approvals Agents for Project Operations are production-ready previews. Procurement impact analysis, Supplier Engagement and the Commerce MCP server are public previews. The Dynamics 365 ERP MCP server and the ERP plugin for Copilot Cowork are generally available.
- What is the difference between Copilot, an agent and a business skill in Dynamics 365?
- Copilot proposes and a person acts: bank reconciliation assist suggests matches, autofill suggests field values. An agent works a task on its own and involves people at defined points: the Payables Agent drafts the invoice, a supervisor reviews it. A business skill is packaged process knowledge, such as procure-to-pay, that Copilot, Copilot Cowork or an agent can run. Microsoft lists the three separately, and the distinction decides what you are responsible for governing.
- Can Microsoft's first-party agents run on a customized F&O?
- They run on the standard forms, entities and processes. Through the dynamic ERP MCP server an agent sees your extensions and personalisations in the view model, which is better than the static server managed. But logic that lives in your X++ code is reachable only once a developer exposes it as an Action tool through the ICustomAPI interface. That is the last-mile work on every customized estate, and Microsoft's documentation says so plainly.
- Does an agent need a Dynamics 365 licence?
- Per Microsoft, the agent identity does not need a finance and operations user licence when it is assigned the System agent security role, which carries no permissions of its own; the agent then gets its working permissions from other roles you assign. People who interact with a chat agent still need their own licence. Business Central agents and tool calls from clients other than Copilot Studio are metered in Copilot Credits.
- Which security role does an agent use through the MCP server?
- The authenticated user's. The server filters menu items, entities, forms and actions to what that role can reach, and rejects explicit calls outside it. Agent-specific restrictions, so an agent session can be narrower than the same user in the client, are Microsoft roadmap item 571677: preview October 2026, general availability December 2026.
- Which partners have published Dynamics 365 agents?
- Microsoft's own MCP announcement names RSM, HSO, Fellowmind, Cegeka, Crowe, KPMG, Annata and SignUp Software, each with a specific agent, and KPMG also lists a goods-received-not-invoiced chaser on Microsoft Marketplace. Partners build on the same ERP MCP server and Copilot Studio that any customer can use, which is why the question is less who published one and more whether it fits your process and your controls.
- Where does Cognilium fit in this list?
- We build the part the catalog leaves to you: the controls and approval boundary before go-live, the Action tools that let agents reach a customized F&O, your procedures written as governed business skills, and the decisions the ERP never computes. Our PO Receipt Chase Agent is built and demonstrated on request; our Contract Review Copilot is shipped as Paralegent AI. Status words are stated against everything we show.
- How current is this catalog?
- Every row was read against its Microsoft source on the date at the top of the page. Microsoft now publishes a continuous roadmap rather than release waves, so statuses move between months. When a row changes we change it here and the page's last-updated date moves with it.