Terms of Service

These Terms of Service ("Terms") govern your use of the Cognilium AI website located at cognilium.ai ("Service") operated by Cognilium AI ("we," "us," or "our"), a product engineering company specializing in AI solutions and services.

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, clients, and others who access or use the Service, including but not limited to:

• •Website visitors and users
• •Clients engaging our AI engineering services
• •Users of our AI products (ProspectVox, VectorHire, VORTA)
• •Partners and collaborators

2. Services Description

Cognilium AI provides the following services:

3. Use of Service

3.1 Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

3.2 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• ✗Use the Service in any way that violates applicable laws or regulations
• ✗Transmit any malicious code, viruses, or harmful content
• ✗Attempt to gain unauthorized access to our systems or networks
• ✗Interfere with or disrupt the Service or servers
• ✗Impersonate any person or entity or falsely represent your affiliation
• ✗Collect or harvest any personally identifiable information from the Service
• ✗Use the Service to compete with us or for any commercial purpose without authorization

4. Intellectual Property Rights

4.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Cognilium AI and its licensors. This includes but is not limited to:

• •Website design, layout, and user interface
• •Proprietary AI models and algorithms
• •Software code and documentation
• •Trademarks, logos, and brand assets
• •Content, text, graphics, and multimedia

4.2 Client Intellectual Property

Clients retain ownership of their pre-existing intellectual property and data provided to us. For custom development work:

• •Ownership of custom-developed solutions will be specified in individual service agreements
• •We retain the right to use general methodologies, techniques, and know-how developed during engagements
• •We may showcase anonymized case studies with client consent

5. Payment Terms

5.1 Fees and Billing

Fees for our services will be specified in individual service agreements or statements of work. Standard terms include:

• •Payment terms are typically Net 30 days from invoice date
• •Prices are in USD unless otherwise specified
• •Late payments may incur interest at 1.5% per month
• •Clients are responsible for all applicable taxes

5.2 Refund Policy

Refunds for services are handled on a case-by-case basis according to individual service agreements. Due to the custom nature of our AI engineering services, refunds are generally not available for completed work that meets agreed specifications.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of engagement:

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. We will make commercially reasonable efforts to correct any material deficiencies in our services promptly upon written notice.

7.2 Disclaimers

8. Limitation of Liability

9. Indemnification

You agree to indemnify, defend, and hold harmless Cognilium AI and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• •Your violation of these Terms
• •Your use of the Service
• •Your violation of any third-party rights
• •Any content or data you provide to us

10. Termination

10.1 Termination by Either Party

Either party may terminate services according to the terms specified in individual service agreements. For website access, we may terminate or suspend access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10.2 Effect of Termination

Upon termination:

• •All rights granted to you under these Terms will immediately cease
• •You must immediately cease all use of the Service
• •Outstanding fees become immediately due and payable
• •Confidentiality obligations and limitations of liability survive termination

11. Governing Law and Disputes

11.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. For international clients, specific governing law may be agreed upon in individual service agreements.

11.2 Dispute Resolution

Any disputes arising from these Terms will be resolved through:

1. Good faith negotiations between the parties
2. If unresolved within 30 days, mediation under applicable rules
3. If still unresolved, binding arbitration or court proceedings as agreed

12. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms which is due to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials ("Force Majeure Event").

13. General Provisions

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide notice via email or prominent notice on our Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: