Privacy Policy

Cognilium AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cognilium.ai or engage with our AI engineering services.

1. Information We Collect

1.1 Information You Provide

• •Contact Information: Name, email address, phone number, company name
• •Business Information: Project requirements, business challenges, technical specifications
• •Communication Data: Messages, feedback, and correspondence with our team
• •Account Data: Login credentials for client portals (if applicable)

1.2 Information Automatically Collected

• •Usage Data: Pages visited, time spent, interaction patterns
• •Device Information: IP address, browser type, operating system
• •Cookies: Session cookies, preference cookies, analytics cookies

1.3 Client Project Data

When providing AI engineering services, we may process data you provide for project implementation, including:

• •Training datasets for AI models
• •Business process documentation
• •API keys and integration credentials (stored securely)
• •Proprietary business information necessary for solution development

2. How We Use Your Information

We use collected information for the following purposes:

• ✓Deliver custom AI solutions and engineering services
• ✓Communicate about projects, updates, and support
• ✓Improve our services and develop new capabilities
• ✓Process payments and maintain business records
• ✓Send newsletters and industry insights (with consent)
• ✓Ensure security and prevent fraud
• ✓Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

4. Data Security

We implement industry-standard security measures to protect your information:

• 🔒SSL/TLS encryption for data transmission
• 🔒Encrypted storage for sensitive information
• 🔒Access controls and authentication mechanisms
• 🔒Regular security audits and updates
• 🔒Employee training on data protection
• 🔒Secure development practices for AI systems

5. International Data Transfers

Cognilium AI operates globally with offices in Pakistan and serves clients worldwide. Your information may be transferred to and processed in countries outside your residence, including:

• •Pakistan (our headquarters)
• •United States (primary client market)
• •United Arab Emirates (operational presence)

We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

6. Data Retention

We retain personal information for as long as necessary to:

• •Fulfill the purposes outlined in this Privacy Policy
• •Comply with legal and regulatory requirements
• •Resolve disputes and enforce agreements
• •Maintain business records (typically 7 years)

7. Your Rights and Choices

Depending on your location, you may have the following rights:

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• •Maintain session state and preferences
• •Analyze website traffic and usage patterns
• •Improve website functionality and user experience
• •Remember your settings and authentication

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Compliance and Governance

Cognilium AI is committed to compliance with applicable data protection laws, including:

• •GDPR (General Data Protection Regulation) for EU residents
• •CCPA (California Consumer Privacy Act) for California residents
• •PIPEDA (Personal Information Protection and Electronic Documents Act) for Canadian residents
• •Local data protection laws in jurisdictions where we operate